Hey Don,

Just wanted to express my appreciation for the great service you provided earlier today.
I arrived at your shop at 8am, without an appointment. Not very courteous on my part, but I only became aware of the issue the evening before. Because I had some travel plans for the day, I was in a bit of a panic. Not only did you agree to admit my vehicle into your clinic, you had it repaired and me back on the road within an hour. Amazing!
You can be sure that I’ll be back to the Auto Clinic for any repairs my vehicle requires in the future. In the future, however, I’ll make an appointment.
I hope you have a great weekend snowmobiling in the New Liskeard area with your family.
Sincerely,
Dave Armitage